π Shipping & Delivery
Orders are processed quickly. You'll receive a confirmation email with a tracking link once your package is on the way.
Shipping is free on all U.S. orders over $20.
If your order hasnβt shipped yet, email us immediately at support@skinnya.com. We'll do our best to update it.
π Returns & Exchanges
We offer a 100-day return window. Items must be unworn, unwashed, and in original condition.
Email support@skinnya.com to start your return.
At this time, return shipping costs are the responsibility of the customer unless the item was incorrect or defective.
Yes, we offer direct exchanges. If you need a different size or style, simply contact us at support@skinnya.com and weβll guide you through the exchange process.
Once your return is received and inspected, refunds are processed within 5β10 business days.
π³ Payments & Discounts
We accept all major credit cards, Klarna (buy now, pay later), and other secure payment options.
Absolutely. All payments are encrypted and handled through secure checkout. Your data is protected.
Yes. You can enter your discount code during checkout. Having trouble? Contact us before completing your order.
ποΈ Orders & Products
Each product page includes a size guide in U.S. measurements (inches). Still unsure? Contact us and weβll help you find the right fit.
Popular items sell fast. Sign up for restock notifications or join our newsletter to be first in line for the next drop.
We process orders quickly, but if you need to cancel or make changes, contact us ASAP at support@skinnya.com.
π Customer Service
We're available 24/7. Use the contact form on our website or email us directly at support@skinnya.com.
We usually reply within a few hours β and always within 24 hours.