Frequently Asked Questions

Where is my order?

You'll receive a tracking link by email as soon as your order ships.

Nothing yet? Feel free to reach out to us at support@skinnya.com – we're happy to help.

Can I return my item?

Yes – we offer a 30-day return guarantee.

The item must be unworn and in its original condition.

Want to start a return? Just email us at support@skinnya.com.

Do I have to pay for shipping?

No – shipping is always free with us.

How can I reach customer service?

Our customer service is available 24/7.

You can use the contact form below or email us directly at support@skinnya.com.

QUESTIONS OR NEED HELP?

Our customer service team is here for you. Simply fill out the contact form below and we'll get back to you as soon as possible.