Privacy Policy
Privacy Policy
Skinnya operates this online store and website, including all related information, content, features, tools, products, and services (the "Services"), with the goal of providing customers a carefully curated shopping experience. Skinnya is supported by Shopify, which enables us to provide these Services to you.
This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase from, or otherwise communicate with us through our Services. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the processing of personal information.
Please read this Privacy Policy carefully. By using our Services, you confirm that you have read and understood this Privacy Policy and agree to the processing of your data as described herein.
Personal Information We Collect
"Personal information" means information that directly identifies you or can reasonably be linked to you. Anonymous or aggregated data is not included. Depending on how you use our Services and where permitted by law, we may collect the following categories:
- Contact details: name, billing address, shipping address, phone number, and email address
- Financial information: payment card details, payment confirmations, and transaction data
- Account information: username, password, preferences, and settings
- Transaction information: products viewed, cart activity, purchases, returns, and cancellations
- Communication data: information provided when contacting our customer service
- Device data: IP address, browser type, network information, and unique identifiers
- Usage data: information about how and when you use our website and Services
Sources of Personal Information
- Directly from you, when you create an account, place an order, or contact us
- Automatically through cookies and similar tracking technologies
- Service providers such as payment processors and shipping partners
- Partners or other third parties
How We Use Your Personal Information
1. Providing and improving our Services — to process payments, fulfill orders, manage shipping and returns, manage accounts, communicate with you, and provide personalized product recommendations.
2. Marketing and advertising — to send marketing communications, promotions, and personalized advertising through our website or third-party platforms.
3. Security and fraud prevention — to protect accounts and transactions and to prevent, detect, and investigate fraud or misuse.
4. Communication — for customer service, answering questions, and relationship management.
5. Legal obligations — to comply with applicable laws and regulations and to enforce our terms.
Sharing Personal Information
- Shopify and other service providers (payment processors, IT services, shipping partners, customer service)
- Marketing partners for targeted advertising
- Third parties at your request
- Affiliates within our corporate structure
- Government authorities where legally required
- Parties involved in mergers, acquisitions, or business restructurings
We do not sell your personal information.
Relationship with Shopify
Our store is hosted by Shopify. Shopify processes personal information to support and improve our Services. Data may be processed outside your country of residence. You can learn more about Shopify's privacy practices at https://privacy.shopify.com/en.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of these websites.
Children's Information
Our Services are not directed to children. We do not knowingly collect personal information from individuals under 18. Parents or legal guardians may contact us to request deletion of data.
Security and Retention
No system is completely secure. We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Request deletion of your personal information
- Correct inaccurate information
- Request data portability
- Opt out of targeted marketing
- Unsubscribe from marketing emails via the unsubscribe link
California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information. We will never discriminate against you for exercising your privacy rights.
Complaints
If you have concerns about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection or consumer protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website.
Contact
For questions about this Privacy Policy or to exercise your rights, contact us at:
Skinnya is the controller responsible for the processing of your personal information.